Shipping policy

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
Returns
•You may return most items within 30 days of delivery.
•Items must be unused, in original condition, and in original packaging.
•Proof of purchase (order number or receipt) is required.
Non‑Returnable Items
The following items cannot be returned:
•Final sale or clearance items
•Gift cards
•Digital products
•Personalized or custom‑made items
Refunds
•Once we receive and inspect your return, we’ll notify you of approval or rejection.
•Approved refunds will be issued to the original payment method within 5–10 business days.
•Original shipping costs are non‑refundable, unless the return is due to our error.
Exchanges
•We only replace items if they are defective or damaged.
•To request an exchange, contact us at deborahcervantes2014@gmail.com with your order number and photos if applicable.
Return Shipping
•Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
•We recommend using a trackable shipping service, as we can’t guarantee receipt of returned items.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll make it right as quickly as possible.
How to Start a Return
1.Email us at deborahcervantes2014@gmail.com with your order number.
2.We’ll provide return instructions.
3.Ship the item back following the instructions provided.
If you’d like, I can:
•Customize this for your specific products or country/state laws.